Our Policies


ORDERING

  • $500.00 minimum domestic order
  • $1000.00 minimum international order

Our order desk is open from 8:30 a.m. to 5:00 p.m. Central Standard Time (CST), Monday through Friday. In the event that your call is not answered, please leave a detailed message on our voice mail system and your call will be promptly returned. Orders may also be faxed to 708-338-9210, emailed to sarah@foxoutdoor.com or placed online at foxoutdoor.com twenty-four hours a day, seven days a week.

PRICES

Due to fluctuations in labor, material, and currency, prices are subject to change without notice. Real time price lists are available at all times by logging into our website.

TERMS

C.O.D., company check or net 30 day terms are available to accounts with approved credit. To establish credit, an application must be submitted. Please allow 30 days for credit check. Failure to pay invoices by the due date, may result in the termination of the net term status. All other accounts will be shipped on a C.O.D. basis, by money order, certified check, or wire transfer. Visa, Mastercard, American Express & Discover credit cards are also accepted.

SHIPPING

  • All shipments are F.O.B. Melrose Park, IL 60160 - USA
  • Items being drop-shipped will be charged a $7.50 fee, per order. This is an additional fee & does not include shipping charges.

BACKORDERS

Items out-of-stock will be backordered unless a "no backorder" policy is requested. You will be contacted within 60 days of when the item is suppose to arrive by one of our sales/ customer service representatives advising you of product availability. At that time, you will have the opportunity to make adjustments or additions to your backorder. You can also add backordered items to your "Wish List" found on our website, where you will be emailed when items have been received and are in stock.

CLAIMS

  • All claims on products sent or missing must be made within 7 days of receipt of goods.
  • In the event that merchandise is lost or damaged in transit; it is the customer's responsibility to notify the carrier at the time of delivery. We are not responsible for damage, pilferage, or loss that occurs in transit. Please call and we will assist with freight claims and provide any needed documentation.

ONLINE PRIVICY

  • We will never share your personally identifiable information (name, postal address, phone number, email address, etc) with any third party.
  • We will never contact you without your explicit permission.
  • Your information is stored on our secure server.
  • You may view, update, or remove your personally identifiable information at any time by contacting us.

MATERIAL CONTENT & COLOR

All Fox Tactical™ gear is constructed of weather resistant, rugged tactical polyester, unless noted otherwise. Genuine Multicam® is a heavyweight Cordura® nylon. All canvas items are made of 22 oz. heavyweight cotton material unless otherwise noted. Some are constructed with Genuine Leather Trim. Material content & color may vary.

SURPLUS GOODS

All items are in used, repaired condition, unless noted otherwise. Sizes may vary. All surplus items subject to availability.

All Fox Outdoor Productsâ„¢ are rigorously tested to ensure that our stringent standards for durability and quality control are met. We are so confident of the quality of our product line, that each item is covered by a limited warranty. See our return policy for more information.


Since 1982, Fox Outdoor Products has been a direct importer and distributors of military, tactical and outdoor gear. Today, Fox Outdoor Products has a large distribution facility with state-of-the art warehouse, shipping, and receiving facilities. The company is a leading supplier of military, tactical and outdoor gear, constantly striving to meet the needs of its diverse and ever-changing customer base.
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© Copyright 2016 Fox Outdoor Products. All rights reserved.


2040 N 15th Avenue
Melrose Park IL 60160

Toll Free: 800-523-4332
Phone: 708-338-9200
Fax: 708-338-9210
Email: info@foxoutdoor.com

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